Michelle Poirier Langille BSN, SANE-A
I find myself wishing I had discovered this style of learning years ago. The program delivers education that is immersive, challenging, applicable, and truly transformative.
I am a registered nurse serving as the manager of the Emergency Department, sexual assault nurse examiner (SANE) Program, and Observation Services for the Concord Hospital Health System. I began my nursing career in 2012 in emergency medicine. I am a nationally certified SANE nurse and provide comprehensive medical and forensic care to patients experiencing violence. As a frontline healthcare provider, I have seen firsthand the industry’s challenges in recent years. Throughout my leadership journey, I have learned that exceptional patient care depends on prioritizing patient well-being and fostering a supportive environment for healthcare workers.
My spare time is spent with my family and friends. This includes my husband, four teenagers, and two lovable rescue pups. I enjoy reading non-fiction, attending various music concerts, hiking, and home improvement projects. I engage in community service and actively participate in local and state organizations that provide education to multidisciplinary teams and assistance to victims of violence and underserved populations.
Why did you decide to take the MHCDS program?
After starting an MBA program, I realized that it didn’t offer the level of challenge I was looking for and wasn’t customized for the intricacies of healthcare delivery. I have had the privilege of working with MHCDS graduates and have seen firsthand that this program extends beyond the attainment of a degree.
What has been the best part of the program for you?
The most impressive aspect of this program has undoubtedly been the remarkable people that I've encountered — my classmates, professors, and program administrators. Gaining diverse perspectives is essential for effective leadership, and this program provides the perfect opportunity to do just that. It is priceless. Initially, I had reservation about the residential component due to my busy schedule, but it ultimately led to profoundly meaningful experiences. I find myself wishing I had discovered this style of learning years ago. The program delivers education that is immersive, challenging, applicable, and truly transformative.
Has your job changed since starting the program?
My professional role was expanded before I began this program. That said, my perspective on titles and leadership has evolved. In the unique sector of healthcare, we must balance delivery of care while considering operational and financial performance. What truly distinguishes us is the importance and dedication to the "why" behind our actions.
This program has provided me with valuable tools and insights that I can apply to my daily responsibilities. The MHCDS program fosters an incredible community of dynamic individuals who are passionate about innovative thinking and dedicated to improving healthcare delivery. I've had the opportunity to learn from these like-minded peers, gaining perspectives that have fueled my personal growth. I am inspired to think creatively and have gained the confidence to explore a range of career opportunities. I am excited about where this journey may lead me!
How have you used the skills and knowledge you have gained in the program?
The leadership courses I have taken so far have truly transformed my growth, reshaping my approach to operations and managing multiple service lines. The education on human-centered innovation has led to progress and inspired new ideas.
Armed with knowledge from the course, I organized a workshop for my leadership teams to collaboratively brainstorm strategies for alignment during times of change. As a result, we successfully created an integrated Emergency Nursing and Observation services Fellowship, which has fostered camaraderie under a unified vision. Now, “fail fast" has become our guiding motto for brainstorming and innovation.
Is there anything else that you would tell a friend or colleague who was considering the MHCDS program?
I have encouraged many colleagues to explore this program because I truly believe it offers a unique curriculum tailored for the healthcare sector. I am confident that those who participate will not only experience substantial personal growth but also create a greater impact in their professional roles. Furthermore, I urge organizations to consider this program for their teams of nurse and provider leaders, as it has the potential to profoundly enhance organizational leadership alignment and drive overall success.