Karen Clements, BSN, MBA, ‘18
Chief Nursing Officer, Dartmouth-Hitchcock
As Chief Nursing Officer for the Dartmouth Hitchcock Medical Center, I am responsible for the nursing practice of approximately 1800 nurses and a budget of $104 million. I am responsible for quality of care for patients at the Academic Medical Center (AMC) and patient and staff engagement across the Dartmouth-Hitchcock enterprise.
Q: Why did you decide to apply and ultimately matriculate into the MHCDS program?
The MHCDS program is an amazing opportunity to continue to add to my toolbox to impact the delivery of healthcare to patients, improve the environment of care for patients and staff, and to be a good steward of financial resources.
Q: What has been the best part of the program for you – so far?
Engaging with healthcare leaders from around the world. To know that we are all struggling with the same issues and using our 'collective' brain to impact healthcare is inspiring.
Q: How have you used the skills and knowledge you have gained so far?
Using the leadership assessment tool, information learned in class, and the individual coaching sessions has given me the ability to navigate through some difficult professional scenarios that have developed during my time in the course.
Q: What else would you tell a candidate for the MHCDS program about your experience?
Although some of the weeks are intense with the amount of work required, the ability to work individually and within your group allow for significant personal growth. Be open for feedback and allow yourself to be challenged throughout the course.